Q: Why should I transfer my site? What does website migration entail?
A: The web site migration service that we are offering is free of cost (within a certain limit). We will migrate your website(s) to our cutting–edge cloud hosting platform without you needing to do anything. We know from personal experience that swapping web hosting providers can lead to lost information and undesirable downtime. That’s why we’ll perform all that for you at no cost!We have capable administrators whose chief task is to make sure that your site functions exactly as it did on your former hosting platform. The administrators are well–versed in migrating custom–built sites, as well as sites that are based on famous web applications such as Joomla™ and WordPress.
Q: How long will it take for my website to be migrated to your platform?
A: While we cannot give you a precise ETA, since there are many factors, among them the size of the files and databases, the physical location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll do our best to migrate your site within 48h, and in certain cases – within 24h (when the website content is not large).
Q: My privacy is vital to me. What info do you require?
A: We’ll need the login details for your current web hosting provider’s Control Panel along with the site’s name (domain name).
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will my site be unavailable during the migration?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. As soon as the migration is finished, we will make certain that everything is functioning properly and that the integrity of your content is not compromised prior to notifying you that the transfer is complete. After that, we’ll explain to you how to move the domain to your web hosting account with us and how to edit your DNS resource records.
Q: Will my current web hosting provider need to provide any information/help?
A: Nah. We’ll never touch base with your web hosting provider about anything at all. They will not be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: Yep. We support all conventional Linux–based web hosting platforms. We don’t support Windows–powered web hosting platforms, as we don’t provide Windows hosting services ourselves.In addition, we don’t support proprietary website building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.