Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center included in our Web Site Control Panel offers a collection of help articles and regularly asked questions. Aimed at solving any common issue that you could possibly come across, they are compiled by our support team of trained technicians.

  • Top quality support service

  • How–To Videos

  • If you would rather watch how an action is executed or how an issue is rectified, instead of just reading about it, then check out our compilation of educational video tutorials. They cover various different issues and will help you swiftly learn how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 client care service with a sixty–minute support ticket response guarantee. A group of competent customer service technicians will be at your disposal to attend to all the queries that you could possibly have. During non–peak periods, a response will be offered in even less than twenty minutes.