Help and support Channels

  • Video Tutorials

  • Video Lessons

  • Learn almost instantly the way to change a document or move a database via our collection of how–to video lessons.

  • F.A.Q.

  • A F.A.Q. Section

  • We supply you with an easy–to–use Frequently Answered Questions section where you’ll discover answers to the most often asked questions.

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  • Ticketing System

  • A Ticketing System

  • The tech support department is present round the clock to handle your requests. You are going to receive a solution in maximum 60 minutes right after the ticket application.

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Types of Assistance

  • Shared Hosting Support

  • Cloud Hosting Support

  • Want some assistance with your cloud hosting account? Asking yourself how to make use of many of the free applications that we are providing? Simply inform us.

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  • VPS Hosting Support

  • VPS Servers Help & Support

  • Seeking guidance handling the SolusVM admin interface? Your VPS is misbehaving? Let us know, we are able to support you.

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  • Dedicated Hosting Support

  • Dedicated Servers Help & Support

  • You need to update the setup of your dedicated server? We are at your disposal 7 days a week to support you.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • When you've got any issues with your semi-dedicated server or require assistance with a specific project, don't think twice get in touch with our skilled staff of customer support engineers. They are on hand 24/6, equipped to assist you.
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