Irrespective of the fact that the web hosting service provided by the different companies is practically identical, each provider has a personalized platform with its own tweaks and ways to perform certain procedures. This is why, an exhaustive knowledge base will be rather helpful both for persons with no practical experience and for technically skilled individuals who will sooner or later learn how certain operations are performed, but will waste time in the process. The objective of such a knowledge base is to make the hosting service fast and simple to use, sparing users loads of time and efforts. The outcome is more content customers, since they can easily find the information they want, and significantly less work for the client support team representatives, because usually the vast majority of the queries and problems that clients have got are already outlined in the knowledge base. Provided that the articles themselves are professionally written and encompass more topics, you will be able to get to know more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
All cloud hosting
that we’re offering come with an elaborate knowledge base where you can find everything you may ever need to know in regard to your web hosting account. Whether you want to create a brand-new database, to redirect a domain
by means of an .htaccess file or to create an e-mail address on your PC or handheld device, you can just read our help articles and all the information that you require will be there. When you open a specific section of your Hepsia hosting Control Panel, you can see articles that are related to the features that can be accessed through it. In case you prefer to see the entire article collection and get familiar with all the features that Hepsia is offering, or simply to read generic info about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to encompass any challenge that you may stumble upon, but if you do not find the information that you are searching for, you can always contact us, as our customer support engineers are at your service 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers
, will permit you to access the extensive online help documentation that we have prepared for you. The articles themselves offer generic information about our web hosting services, instructive guides about the separate features that you can access, plus troubleshooting instructions that can help you resolve common problems that you may come across. The topics that we have covered include virtually everything, from uncomplicated things such as how to host a brand-new domain in the account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a given Control Panel section will always be available in the right corner of the page that you’re on, while the whole article collection can be accessed through the all-encompassing Help section.